Privacy Policy

Our Commitment to Privacy

At Holster Tobacco GmbH, safeguarding your privacy is our top priority. Since our founding in 2012, we have adhered to the highest standards of data security and transparency. This Privacy Policy outlines why we collect customer and third-party information, the information we gather, and how it is used. Rest assured, all data is handled with the utmost care and used only to enhance your experience with us.

Why Do We Gather Information?

We collect personal information to process your orders, improve your shopping experience, and keep you informed about our products, special offers, and promotions. Our aim is to provide a seamless, personalized experience for our customers across the globe.

What Information Do We Collect?

Through our website and emails, we may collect the following: Your name, phone number, email address, and billing information (credit card details and billing address). Shipping information, including recipient's name, address, and contact details. Details about the products purchased and any canceled orders. Information provided during account registration (e.g., name, address, and phone number). We may also gather non-personal data, such as browser type, IP address, and website usage statistics, to improve functionality and user experience.

How We Use Information

Order Processing: To fulfill and deliver your orders efficiently. Enhanced Shopping Experience: To personalize your interaction with our products and services. Promotions: To inform you about discounts, offers, and product launches. Compliance: To meet legal and regulatory requirements. We never share your personal information with third parties without your explicit consent, except as required by law.

Cookies

Cookies are small files stored on your device to enhance your browsing experience. At Holster Tobacco GmbH, we use cookies to: Identify repeat visitors and personalize promotions. Optimize your browsing experience on our website. You can manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.

Google Analytics Tracking

We use Google Analytics to analyze website traffic and user behavior, helping us improve your experience. Google may use this data to display personalized ads. For more information, visit Google's Privacy Policy or use their opt-out tool.

Third-Party Services

We partner with trusted third-party providers for services like payment processing, fraud protection, and website analytics. These providers receive only the necessary information to perform their services and are bound by strict confidentiality agreements.

Age Verification

As a responsible tobacco company, Holster Tobacco GmbH does not sell products to individuals under the legal age for tobacco use in their respective countries. We employ third-party verification systems to confirm age eligibility during purchase.

Data Security

Your personal and payment information is encrypted using Secure Socket Layer (SSL) technology during transmission. While we strive to ensure the security of your data, no system is entirely foolproof. We encourage you to reach out with any concerns about data security.

Disclosure of Information

We may disclose personal information if: Required by law or legal processes. Necessary to protect our rights, property, or customers. In response to suspected fraud or unlawful activity.

Links to Third-Party Websites

Our website may contain links to external sites. Holster Tobacco GmbH is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.

Updates to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date listed below.

For questions or feedback, please contact us through our website.